FAQs
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Jillian’s online studio membership is a monthly subscription that offers you access to:
Current class series for six months
Deep Listening meditations with no expiration for active members
A rotating library of seasonal classes and meditations
Exclusive experiences, such as community meet-ups
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You do not have to have an online studio membership in order to join Jillian’s free meditation practices or Friday classes. You may continue to register for the full series or drop in for a single class or mini-retreat. View registration options here.
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The standard membership fee is $55 per month, however, if you are experiencing financial hardship, you are welcome to register at a scholarship pay-what-you-can rate until you are able to return to the standard rate.
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Please send an email with your request to our team at jillianpranskyreg@gmail.com
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The membership fee is due immediately upon registration.
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Once you register for the online studio membership, you are automatically enrolled in the monthly subscription. Your membership will be renewed with an automatic deduction every month on the day that you initially registered. For example, if you register on December 28, you will be charged on January 28, and so on.
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You may review the renewal date in your account settings in Jillian’s online studio.
To review your renewal date, ensure you are logged into Jillian’s online studio with the email address you used to register. Click on your Name, located in the top right corner, then click on "My Settings." Scroll down, and you’ll see a list of active purchases, including Membership. In that row, you’ll view the renewal date, when you will next be charged.
If you have questions, please contact jillianpranskyreg@gmail.com.
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You may update your payment method at any time prior to your next renewal date. First, ensure you are logged into Jillian’s online studio with the email address you used to register. Click on your Name, located in the top right corner, then click on "My Settings." Scroll down, and on the same row as “Subscriptions,” you’ll see a link to “Update Payment Info.” Click and follow the instructions to update your payment method.
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You may cancel your membership subscription at any time prior to your next renewal date. (See above for information on how to review your renewal date.)
To cancel your membership subscription, first ensure you are logged into Jillian’s online studio with the email address you used to register. Click on your Name, located in the top right corner, then click on "My Settings." Scroll down, and you’ll see a list of active purchases, including Membership. In that row, you’ll view a cancel button. Click on the cancel button and confirm the cancellation.
If you have questions, please contact jillianpranskyreg@gmail.com.